Welcome to the ResponseCRM Help Center!

Search for answers to your questions by entering keywords below, or look through our knowledge base.

How to add an SMTP provider

An SMTP provider is required in order for your email autoresponders to function. Popular SMTP providers include MailGun, SendGrid, SenInBlue, Amazon SES, and MailJet.

Navigate to CRM menu Administration > Plugins

mceclip0.png

  1. Select SMTP Setup

  2. Click on “Add New”

  3. Enter in the name, hostname, port number, from email, username and password for your SMTP server then click Add.

mceclip1.png

4. Once added, click on "Test" within the SMTP table to test your new setup

 

mceclip2.png

5. Enter an email and click on Send Test Email

mceclip3.png

6. If the test was successful, you will receive a successful response.

mceclip4.png

7. You will need select the SMTP provider when creating email events within Email Autoresponders. 

Powered by Zendesk